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Terms and Conditions

GENERAL TERMS

Welcome to the Sweet Pea Childrenswear website terms and conditions for use.  By using or accessing this website and/or placing any order(s), you agree to be legally bound by these terms, conditions and disclaimers contained in this notice.  All other terms and conditions, including those that may be proposed in any order submitted by you, are expressly excluded and shall have no effect. These terms relate to sales over the Internet only.

Separate terms and conditions apply to purchases made directly from our store.

OWNERS

This site is owned and operated by Sweet Pea Childrenswear (referred to as “Sweet Pea Childrenswear, we, our, us”).  Registered office: Sweet Pea Childrenswear, 40 Bingley Road, Saltaire. Bradford. BD18 4RU.

AMENDMENTS

We aim to constantly improve and develop Sweet Pea Childrenswear Website for the benefit of all our customers, to allow this process to take place, we may occasionally:

Modify or withdraw, temporarily or permanently, this Website (or any part of it) with or without notice; and/or
Change the Conditions from time to time, and your continued use of the Website (or any part of it) following such change will demonstrate your acceptance of such change.
Alter or extend promotions at any time.
Before you place an order, if you have any questions relating to these terms and conditions please contact Sweet Pea childrenswear on 01274 596032 (during office opening hours) or email donna@sweetpeachildrenswear.co.uk

In order to be eligible to enter into a contract with us to purchase goods through the website you must provide the required information including your real name, payment details including your card address, your delivery address if different from your card address, e-mail address and telephone number and must be over the age of 18.

ACCURACY OF CONTENT

Sweet Pea Childrenswear has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described.  Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.

COLOURS

Photographs displayed on our website, display models and samples in our store are representative of each product.   However these colours will be affected by your monitor and by your printer and therefore may not be 100% accurate.

SIZE AND DESCRIPTION OF PRODUCT

All sizes quoted are approximate.  Size and product descriptions are given in good faith from our suppliers’ information.

OUR AGREEMENT

We will acknowledge receipt of your order(s) as soon as possible.  A binding Agreement arises once we accept your order and we will then charge your paypal account/credit/debit card on acceptance of your order(s).

DELIVERY

Our delivery service is offered within Mainland UK (subject to amendment).  

Charges for delivery to Europe is charged at £7.00 per order.  It will be sent International Signed for.  It is the buyers responsibility to pay any import duties or taxes.

Orders sent to the Rest of the World, USA & Canada.  Please contact us for a shipping quote at donna@sweetpeachildrenswear. or telephone 00 44 1274 596032.  It is the buyers responsibility to pay any import duties or taxes.

 If you believe your delivery address is outside of the Mainland UK then please contact us before you attempt to place an order.

For further details, please contact Sweet Pea Childrenswear on 01274 596032 (during office opening hours) or email at donna@sweetpeachildrenswear.co.uk

We work hard to keep our delivery promises however delays can occur that are outside our control. Sweet Pea Childrenswear will not be liable for any late or missed delivery.

RISK AND TITLE

Ownership of products will pass to you on delivery.

PRODUCT DAMAGE OR LOSS

You must advise us of any packaging or product damage on receipt of delivery.

REFUND POLICY

If you cancel your order once the item(s) have been processed for delivery or it has been delivered, you must not use the item(s).  The item(s) must be returned to us within 14 days of receipt.  The cost of delivery will not be refunded as this is a service that has been carried out on our part and a collection charge will apply the collection cost will be provided upon request.

If the item(s) are returned for any other reasons than being defective then you will be obliged to pay for the cost of returning the item(s) to us.  It is your responsibility to return the items to our delivery point in good condition and with the original packaging.

We do not accept responsibility for items lost or damaged in transit back to us.  If returning your purchase by mail we recommend that you get proof of postage.  You must include your customer order details with the package, as we cannot process a refund without these.

Please ensure that the item(s) are maintained in a saleable condition and in their original packaging.

If the product returned is not in fully re-saleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.  This does not affect your statutory rights.

We will usually process the refund due to you as soon as possible and, in any case within 30 days of the refund being accepted and the product being received by us and provided that the goods are returned by you and received by us as mentioned above.

Refunds can only be made to the original card of purchase.  Refunds to a card other than the original can only be processed under the following circumstances –

  1. The original account no longer exists
  2. The original account details have expired
  3. The recipient requires a credit

If you do not return the item(s) to us we shall be entitled to deduct the direct costs of recovering the item(s) from the amount to be refunded to you.

We reserve the right to refuse a refund on any item if the above conditions have not been met.

Clearance items that are sold as seen are not covered by any guarantee.

We reserve the right not to accept an order if:

  1. We do not have the stock to fulfil the order.
  2. If we are unable to deliver the product to your area.
  3. If an item was incorrectly priced or described on the web site.
  4. If your payment was not authorised.
  5. If you have not complied with our terms and conditions of sale.

Sweet Pea Childrenswear will not be obliged to offer any compensation for disappointment suffered.

If an order is cancelled by Sweet Pea Childrenswear, any payments made to us will be refunded within 30 days of the cancellation.

VOUCHERS

Voucher codes cannot be used in conjunction with any other offer.

Gift Vouchers are non transferable or exchangeable for cash, and may be subject to validity periods.  We reserve the right to restrict their use against certain products,  we reserve the right to amend or cancel the promotion without notice, limited to one voucher per transaction, minimum order value must be met and excludes delivery.  When purchasing in-store voucher must be presented prior to order, Sweet Pea Childrenswear cannot be held responsible for incorrect information presented on third party websites promoting our vouchers or voucher codes.

GUARANTEE

All goods supplied are guaranteed by the relevant manufacturer for a period of 12 months.  Your statutory rights are unaffected.

GENERAL CARE

The product(s) supplied are to be used for the purpose and in the manner for which they were designed.  Most manufacturers include care advice with their products, which should be read and followed.  No responsibility will be accepted for damaged caused by cleaning if the care instructions have not been followed.

LINK TO THIRD PARTY WEBSITES

The Website may include links to third party websites that are controlled and maintained by others.  Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

DAMAGE TO YOUR COMPUTER

Sweet Pea Childrenswear makes every effort to ensure that this website is free from viruses or defects.  However, due to the nature of the Internet, we cannot guarantee that your use of this website won’t affect your computer.  Sweet Pea Childrenswear recommends that you purchase the right firewall and anti virus software to use this and other websites and screen out anything that may damage it.  Sweet Pea Childrenswear shall not be liable in the very unlikely event that while using this website your computer equipment is damaged.

INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times with us or licensor’s. You are permitted to use this material only as expressly authorised by Sweet Pea Childrenswear.  You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website.  You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

DISCLAIMERS

To the extent permitted by law, Sweet Pea Childrenswear will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

Sweet Pea Childrenswear make no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these terms and conditions shall be construed so as to exclude or limit the liability of Sweet Pea Childrenswear for death or personal injury as a result of the negligence of Sweet Pea Childrenswear, or that of their employees or agents.

LIMITATIONS

You are prevented from using the Website for any of the following purposes:

Distribution of material that may be viewed as unlawful, harassing, libellous, abusive, threatening, harmful, vulgar or obscene.

Transmitting material that may encourage conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

Gain access to other computer systems without authorisation.

Interfering with other people’s use of the Website.

Breaching any laws regarding the use of public telecommunications networks Tampering or disrupting networks connected to the Website.

COMPLAINTS PROCEDURE

In the unlikely event you wish to make a complaint please contact us via email to donna@sweetpeachildrenswear.co.uk.

We shall make a full investigation of your complaint and will aim to contact you within five working days of receipt of your email.

This guarantee is in addition to any terms and conditions implied by law and nothing in these terms affects your statutory rights.

 

 

©2017 Sweet Pea childrenswear, all rights reserved. Site by Edoru
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